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Exchange (U.S.)

Store Credit

Return/Exchange Processing Time

Return/Exchange Status

RETURNS & EXCHANGES

Tracking not updating

Order Related: Missing/Wrong Item

Lost/Stolen Package

Route: Filing Insurance Claim

Rewards Program

Warranty

WHERE'S MY ORDER?

ROUTE Package Insurance Info

ORDER RELATED

Shipping Timeframe

International Order Returns

Customs & Import Charges

Returned to Sender

Can't Track Order

INTERNATIONAL ORDERS

Shipping Timeframe + Pricing

Package Returned to Sender

My Tracking is Not Updating

SHIPPING

Fix Huggies that Don't Close

Fix Loose Stud Earring Backs

Jewelry Care

Why is my Gold Vermeil Tarnished

Why is My 14K Turning Dark

MATERIALS & CARE

Huggies Size Guide

Rings

Necklaces

Bracelets

FIT GUIDES

AMYO x Influencer Collab

Step 1-Redeem your jewelry gift

Step 2: Issue your affiliate link and Post

Influencer Collabs

Have questions about your order? Look here

Want to know how to care for your jewelry, look here!

Need help with sizing? Take a look at our fit guides

Step by step instructions on how to redeem jewelry gift, create trackable links and post.

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