INTERNATIONAL ORDERS
All on shipping internationally
Shipping Timeframe
We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-or
International Order Returns
Due to import tariffs, duties, and customs regulations, all international orders are final sale and cannot be returned or exchanged. Please review your item details and sizing carefully before completing checkout. If you have any questions about a pi
Customs & Import Charges
You are responsible for the import duties and taxes designated by your country. These rates vary greatly by country. We do not have control over these charges and cannot provide estimates. These import duties and taxes are NOT included when you place
Returned to Sender
If you fail to be home at the time of delivery and the package gets returned back to us, we can not refund you the shipping cost and can not re-send you your package unless another postage is paid. Please contact [email protected] for further ins
Can't Track Order
If the tracking on your order is not allowing you to track, please copy your tracking number and go to this link. First Class International Packages: Unfortunately in order to keep international shipping costs low, the postal carrier does not provide
Order Related Issues
We are committed to the quality and craftsmanship of our pieces. If you've experienced any issues with a product we're here to help!. FILE CLAIM.