Returns
Return window is 30 days after your delivery date. A $6 shipping label and restocking fee will be deducted from your refund. START YOUR RETURN. READ RULES BEFORE RETURNING.
All articles
RETURNS / EXCHANGES / WARRANTY
Easy to do on our return portal
Exchange (U.S.)
Exchanges are only for U.S. orders. An exchange can be made within 30 days (extended 60 days exchange and store credit window for purchases made from Dec 04, 2023 - Dec 31, 2023) upon delivery date. It is easy to do on our portal, we charge a $4.95 e
Store Credit
You may apply for Store Credit within 30 days (extended 60 days exchange and store credit window for purchases made from Dec 04, 2023 - Dec 31, 2023), upon purchase. Once your item is received, we will issue you a Store Credit Code you can apply at c
Return/Exchange Processing Time
Please allow 10-14 business days to process your return. We charge a $6 return/ $4.95 exchange fee. Please note your original shipping fee and any duties and taxes incurred upon original delivery are not refundable.
Return/Exchange Status
We have an overflow of requests and are trying our best to process your returns/exchanges quickly 🙏 🙏. Check status here or from your email (with tracking info) to see if your package arrived. If your status is "Delivered" wait 3-5 business days fo
Warranty
Quality is important to us! Our warranty covers repairs free of charge. It does not cover lost items. Warranty includes clasp/chain breakage, missing stones and plating issues. All requests including International orders please submit here:. START WA