SHIPPING & TRANSIT
Timeframe, Price, Package Delivery Status
Shipping Timeframe + Pricing
We process orders within 1-2 business days, excluding made-to-order items and engravings (5-8 business days). Orders placed after 12pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time
Package Returned to Sender
Your shipping address was insufficient. Insufficient address could mean the shipping address was missing information such as apartment/suite number. In order for AMYO to resend the package, you must wait for us to receive your package back in the off
My Tracking is Not Updating
If you have not received your package PAST the days stated in our delivery days chart, Email us at [email protected]. If you need this urgently, you must place a new order with FedEx 2-Day Express and return your original order once you receive i
Tracking Not Updating / Past Delivery Date (U.S.)
If your status says “Shipment Received.... New York NY 10001” its still on. the way. At times USPS does not scan at the dropoff location and only gives live updates once your package has arrived in your destination city. If you have not received your
Missing/Wrong Item
ORDERS NOT PROTECTED WITH Redo. ORDERS PROTECTED WITH Redo
Lost / Stolen Package
Packages may show as 'delivered' but could take additional 1-2 business days. Check around your property, with household members or neighbors. Please wait 7 business days after the delivery date to email us at [email protected]