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Promo Code Not Working
If you're still having trouble, please let us know at [email protected]
Cancel/Edit My Order
You can cancel/edit your order within an hour of purchase. To cancel/edit items to your current order, we will need to cancel and refund the original order. To cancel your order, log into your orders page and click on the cancel order button.
Change My Address
If you would need to change/update your address, you will see an "Change / Update Address" button on your Order Confirmation Page and on your Order Confirmation Email. **Please remember to add apartment/suite number if applicable**. (This can cause d
I forgot to apply my discount
Email [email protected] with your Order number in the subject. Include the promo code and we will apply the discount to your order and refund you the difference. **Please note only one discount code may be applied per order**
Redo Package Protection & Free Returns
Your order is protected from checkout to delivery, making returns and replacements simple if something doesn't go as planned. If you're not completely satisfied with your purchase, you can return or exchange eligible items at no additional cost. If y
Redo Filing Insurance Claim
Insurance is now included in your purchase when checking out with Redo Package Protection! To file... FILING CLAIMS INSTRUCTIONS: File your claim here. In order to file a claim, you MUST have the following:. Here is an example of an order with stolen