Send an email to our customer experience team.

Returns

Shop

AMYO

Earn points towards our Rewards Program!<img src="https://uploads.gorgias.io/q0jJY2DKLd6eBWMO/Screenshot_2022-12-14_at_3.47.39_PM-0873a04e-8f20-4813-86d2-c4eba15707b2.png" style="width: 421px;" class="fr-fic fr-dib fr-fil"> To redeem points, click on the launcher at the bottom left hand &quot;Rewards&quot; Icon on your screen.<img src="https://uploads.gorgias.io/q0jJY2DKLd6eBWMO/Screenshot_2022-12-14_at_3.56.45_PM-00ea1f26-c525-485b-b946-e8a255f07863.png" style="width: 179px;" class="fr-fic fr-dib fr-fil">

Earn points towards our Rewards Program!. To redeem points, click on the launcher at the bottom left hand "Rewards" Icon on your screen.

Rewards Program

ACCOUNT INFORMATION

Promo Code Not Working

Shipping Timeframe + Pricing

Package Returned to Sender

My Tracking is Not Updating

Mother's Day Shipping Deadlines

WHERE'S MY ORDER?

SHIPPING & TRANSIT

ROUTE Package Insurance Info

Route: Filing Insurance Claim

Order Related: Missing/Wrong Item

Lost / Stolen Package

Tracking Not Updating / Past Delivery Date (U.S.)

ORDER RELATED

Shipping Timeframe

International Order Returns

Customs & Import Charges

Returned to Sender

Can't Track Order

Order Related Issues

INTERNATIONAL ORDERS

Exchange (U.S.)

Store Credit

Return/Exchange Processing Time

Return/Exchange Status

Warranty

RETURNS / EXCHANGES / WARRANTY

Fix Huggies that Don't Close

Fix Loose Stud Earring Backs

Jewelry Care

Why is my Gold Vermeil Tarnished

Why is My 14K Turning Dark

MATERIALS & CARE

Huggies Size Guide

Rings

Necklaces

Bracelets

FIT GUIDES

AMYO x Influencer Collab

Step 1-Redeem your jewelry gift

Step 2: Issue your affiliate link and Post

INFLUENCER COLLAB

ORDERS IN TRANSIT

UNSHIPPED ORDERS

Rewards ProgramUpdated 6 months ago