Send an email to our customer experience team.

Shop

Returns

AMYO

Earn points towards our Rewards Program!<img src="https://attachments.gorgias.help/q0jJY2DKLd6eBWMO/hc/3dBwk7WDA5xNZ9mO/2024102120-bff00744-73b4-403c-9f6a-8a47706f360c-screen%20shot%202024-10-21%20at%202.53.27%20pm.png" style="width: 692px;" class="fr-fic fr-dib fr-bordered fr-shadow">**Note: Points from purchases take 30 days to be added on-to rewards accounts!<img src="https://attachments.gorgias.help/q0jJY2DKLd6eBWMO/hc/3dBwk7WDA5xNZ9mO/2024102120-3bb2e1b4-9c0b-4e74-9968-4e45b8844e96-screen%20shot%202024-10-21%20at%202.53.38%20pm.png" style="width: 692px;" class="fr-fic fr-dib fr-shadow fr-bordered"><img src="https://attachments.gorgias.help/q0jJY2DKLd6eBWMO/hc/3dBwk7WDA5xNZ9mO/2024102120-600988d7-5680-4df4-a23a-d044c9bb48f3-screen%20shot%202024-10-21%20at%202.53.48%20pm.png" style="width: 384px;" class="fr-fic fr-dib fr-bordered fr-shadow"><img src="https://attachments.gorgias.help/q0jJY2DKLd6eBWMO/hc/3dBwk7WDA5xNZ9mO/2024102121-5647345c-04ac-44a6-834a-0b2657eb5ce7-screen%20shot%202024-10-21%20at%202.53.58%20pm.png" style="width: 587px;" class="fr-fic fr-dib fr-bordered fr-shadow">To redeem points, click on the launcher at the bottom left hand &quot;Rewards&quot; Icon on your screen. (Please note; Launcher only appears on desktop. Reach out to <a href="mailto:hello@amyojewelry.com">hello@amyojewelry.com</a> for mobile rewards inquiries)&#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/q0jJY2DKLd6eBWMO/Screenshot_2022-12-14_at_3.56.45_PM-00ea1f26-c525-485b-b946-e8a255f07863.png" style="width: 179px;" class="fr-fic fr-dib fr-fil">

Earn points towards our Rewards Program!. **Note: Points from purchases take 30 days to be added on-to rewards accounts!. To redeem points, click on the launcher at the bottom left hand "Rewards" Icon on your screen. (Please note; Launcher only appea

Rewards Program

ACCOUNT INFORMATION

Promo Code Not Working

Shipping Timeframe + Pricing

Package Returned to Sender

My Tracking is Not Updating

Mother's Day Shipping Deadlines

WHERE'S MY ORDER?

SHIPPING & TRANSIT

Change My Address

Cancel/Edit My Order

I forgot to apply my discount

ROUTE Package Insurance Info

Route: Filing Insurance Claim

Order Related: Missing/Wrong Item

Lost / Stolen Package

Tracking Not Updating / Past Delivery Date (U.S.)

ORDER RELATED

Shipping Timeframe

International Order Returns

Customs & Import Charges

Returned to Sender

Can't Track Order

Order Related Issues

INTERNATIONAL ORDERS

Exchange (U.S.)

Store Credit

Return/Exchange Processing Time

Return/Exchange Status

Warranty

RETURNS / EXCHANGES / WARRANTY

Fix Huggies that Don't Close

Fix Loose Stud Earring Backs

Jewelry Care

Why is my Gold Vermeil Tarnished

Why is My 14K Turning Dark

MATERIALS & CARE

Huggies Size Guide

Rings

Necklaces

Bracelets

FIT GUIDES

AMYO x Influencer Collab

Step 1-Redeem your jewelry gift

Step 2: Issue your affiliate link and Post

INFLUENCER COLLAB

Rewards ProgramUpdated a day ago